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Help Centre

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Quick answer

Fungi Delivery answers questions on ordering, e-Transfer payment, delivery, shipping, strains, potency, microdose, edibles, bundles, accounts and Pot & Puff. Can't find it? Support is online 24/7.

Ordering

How do I place an order?

Add products to your cart, check out, then pay by Interac e-Transfer. Step-by-step guide.

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Do I need an account to order?

No. An account lets you earn FUNGI CA$H and see your order history.

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Is there a minimum order?

$50 for local delivery. No minimum for Canada-wide shipping.

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Can I change or cancel my order?

Contact us before your e-Transfer arrives and we'll update it.

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How do I know my order went through?

You see an order number right away and get a confirmation email.

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Can I order for someone else?

Yes, if they're 19 or older. ID is checked at delivery.

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Can I schedule a delivery time?

Orders placed while we're open go out the same day. When we're closed, you choose a delivery window for the next day at checkout.

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Do you have a physical store?

We have 11 stores in Ontario and Quebec.

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Payment (e-Transfer)

What payment methods do you accept?

Interac e-Transfer only.

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How does e-Transfer payment work?

After you order, we email the details; send the total with your order number in the message. Full guide.

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Do you accept credit cards, crypto or cash?

No. Every order is paid by Interac e-Transfer.

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When should I send the e-Transfer?

Right after you order, especially for same-day delivery.

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What if I send the wrong amount?

Contact us. We'll refund the difference or ask for the balance.

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Is e-Transfer secure?

Yes. It's handled by your own bank. The security answer is in your order email; never share it publicly.

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Can I use FUNGI CA$H to pay?

Yes, members can apply their balance at checkout; the rest is paid by e-Transfer.

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Do coupons reduce my e-Transfer amount?

Yes. The total you pay already includes coupons, bundle tiers and CA$H.

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Delivery

Where do you deliver same-day?

Toronto, Ottawa, Gatineau and 150+ surrounding areas. All delivery areas.

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How fast is local delivery?

3–5 hours.

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How much is delivery?

Free over $120; $15 on $50–$120.

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What is express delivery?

Under 3 hours for a $15 flat rate on orders of $120+.

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What are your hours?

Mon–Fri 9 AM–10 PM · Sat–Sun 9 AM–11 PM.

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Will the driver check ID?

Yes. You must be 19+ and show ID.

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What if I miss the delivery?

The driver contacts you to rearrange a time.

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Is the packaging discreet?

Yes. Plain, unbranded packaging on every order.

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Can I track my order?

Yes, on the tracking page.

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Do you deliver on weekends?

Yes, 7 days a week.

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Canada-wide shipping

Do you ship across Canada?

Yes, to every province and territory in 2–5 business days.

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How much is shipping?

Free over $120; otherwise $15.

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Do you ship to PO boxes?

Contact us before ordering and we'll confirm.

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Will I get a tracking number?

Yes, by email once it ships.

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Do you ship internationally?

No. Canada only.

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Strains

What dried strains do you carry?

African Transkei, Albino Choda, Albino Hillbilly, Albino Penis Envy, Albino Jedi Mind Fuck, Amazonian, Aztec God, B+, Blue Meanies, Blue Smurf, Enigma, Ghost, Golden Teacher, Jack Frost, Penis Envy, Shakti, Tidal Wave, Trinity, True Albino Teacher, White Rabbit.

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What is African Transkei like?

A strain named after the Transkei region of South Africa, described by our team as visual and spiritual. Our team's notes: Visual · Spiritual. View African Transkei.

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What is Albino Choda like?

A pale albino strain right in the middle of our scale. Our team's notes: Spiritual · Visual. View Albino Choda.

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What is Albino Hillbilly like?

The albino form of Hillbilly: a steady, mid-strength step up. Our team's notes: Body · Spiritual. View Albino Hillbilly.

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What is Albino Penis Envy like?

One of the strongest strains we carry. Experienced users only. Our team's notes: Visual · Euphoric. View Albino Penis Envy.

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What is Albino Jedi Mind Fuck like?

The albino form of Jedi Mind Fuck. Strong, for experienced users. Our team's notes: Intense · Spiritual. View Albino Jedi Mind Fuck.

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What is Amazonian like?

A step up from Low–Mid, often described as upbeat and social. Our team's notes: Highly Visual · Euphoric. View Amazonian.

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What is Aztec God like?

Mid-strength strain for people who already know how they react. Our team's notes: Mild · Spiritual. View Aztec God.

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What is B+ like?

A classic, widely grown strain described by our team as body and mental. Our team's notes: Body · Mental. View B+.

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What is Blue Meanies like?

A strong strain known for heavy blue bruising. For experienced users. Our team's notes: Body · Euphoric. View Blue Meanies.

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What is Blue Smurf like?

A fuller Mid–High session that's still manageable. Our team's notes: Visual · Body. View Blue Smurf.

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What is Enigma like?

A rare mutation that grows in coral-like clusters. Very strong. Our team's notes: Visual · Body. View Enigma.

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What is Ghost like?

A near-white albino strain on our High+ shelf. Our team's notes: Intense · Visual. View Ghost.

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What is Golden Teacher like?

The classic first strain: balanced, forgiving and easy to read. Our team's notes: Mental · Spiritual. View Golden Teacher.

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What is Jack Frost like?

A frosty-white cross, reported from Albino Tidal Wave × True Albino Teacher. Strong. Our team's notes: Visual · Euphoric. View Jack Frost.

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What is Penis Envy like?

Famously strong. For experienced users planning a full session. Our team's notes: Visual · Euphoric. View Penis Envy.

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What is Shakti like?

A gentle strain for a calm, unhurried session. Our team's notes: Visual · Body. View Shakti.

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What is Tidal Wave like?

A strong cross, reported to combine Penis Envy and B+. Our team's notes: Intense · Body. View Tidal Wave.

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What is Trinity like?

A Mid–High strain for people who like to rotate strains. Our team's notes: Visual · Spiritual. View Trinity.

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What is True Albino Teacher like?

The albino form of Golden Teacher, described by our team as body and spiritual. Our team's notes: Body · Spiritual. View True Albino Teacher.

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What is White Rabbit like?

A pale mid-strength strain between Golden Teacher and the High+ shelf. Our team's notes: Body · Energetic. View White Rabbit.

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Potency & safety

What do Low–Mid, Mid–High and High+ mean?

Our three-step potency scale for dried strains, from gentlest to strongest. It describes the strain, not a serving size.

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What's the best strain for beginners?

A Low–Mid strain such as Golden Teacher or Shakti.

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What's the strongest strain?

Albino Penis Envy and Enigma, in our High+ class.

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How much should I take?

Start low and go slow: a small amount, then wait at least 90 minutes. We don't give medical dosing advice.

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Can I mix mushrooms with other substances?

We don't recommend it. Talk to a doctor if you take medication.

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Why does set and setting matter?

Your mindset and surroundings shape the experience. A calm, familiar place is the usual advice.

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Do you make medical claims?

No. We describe products, not health outcomes.

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Microdose & capsules

What strengths do capsules come in?

100mg, 150mg, 200mg and 500mg for single strains; blends are single strength.

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What's in FOCUS, CALM and ENERGY?

FOCUS: Lion's Mane + Tidal Wave. CALM: Reishi + Golden Teacher. ENERGY: Chaga + Blue Meanies.

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Do functional mushrooms contain psilocybin?

No. Lion's Mane, Chaga and Reishi contain none.

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Are capsules better than dried?

They're measured and taste-free. Dried are sold whole by weight.

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How should I store capsules?

Sealed, cool, dry and dark.

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Edibles & teas

What edibles do you sell?

MZ, TOAD and Utopia chocolate bars and gummies, TOAD Bites and infused teas.

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Do edibles taste like mushrooms?

No. They taste like chocolate, fruit or tea.

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Why do edibles take longer?

They're digested first. Start with one piece and wait.

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How should I store edibles?

Sealed, away from heat and sun, out of reach of children and pets.

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Bundles & deals

How do bundle discounts work?

3 items 10%, 4 items 15%, 5 items 20%, 6+ items 25%, applied automatically.

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What are multi-buy prices?

Some sizes have 2-for or 4-for prices, shown on the product page.

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Do bundle tiers include Pot & Puff?

Yes, every category counts.

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Can I customize a curated bundle?

Yes, open it in the builder and change anything.

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Where are the current coupons?

On the coupons page.

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Account & FUNGI CA$H

How do I create an account?

Sign up with your email, 19+ date of birth and a password, then verify your email.

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What is FUNGI CA$H?

Members earn 3¢ per $1 and spend it on later orders.

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Can guests earn CA$H?

No. Create a free account, or tick “create account” at checkout.

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I forgot my password.

Use reset password.

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How does referral credit work?

Share REFERFRIEND; you both get $20 after their first purchase.

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Pot & Puff

What is Pot & Puff?

Our cannabis, tobacco and nicotine shop, with the same cart and delivery.

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What cannabis do you carry?

Flower from Budget to AAAAA+, pre-rolls, vapes, hash and concentrates, and edibles.

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What does AAA to AAAAA+ mean?

Our flower grades from everyday to top shelf.

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Do you sell cigarettes?

Yes, from 10 brands in 20-packs, plus Backwoods cigars and grabba.

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Do you sell nicotine pouches?

Yes: ZYN, Pablo and Velo, plus 5% nicotine vapes.

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Do you sell accessories?

Papers, tips, lighters, batteries, glass, trays and cleaners.

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Delivery areas

Do you deliver to Toronto?

Yes, same-day. Toronto's core is served from our Annex (Bathurst St) and Moss Park (Sherbourne St) stores. Areas include East York, Etobicoke, Scarborough, Weston, York, Downtown Toronto, Midtown Toronto, Wychwood and 1 more. All delivery areas.

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Do you deliver to York Region & north Toronto?

Yes, same-day. York Region is served from our North York store at 45 Four Winds Dr. Areas include Aurora, Concord, East Gwillimbury, Georgina, Holland Landing, Keswick, King, King City and 13 more. All delivery areas.

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Do you deliver to Peel & Halton?

Yes, same-day. Peel and Halton orders leave from our Toronto stores and travel west. Areas include Acton, Bolton, Brampton, Burlington, Caledon, Georgetown, Halton Hills, Milton and 2 more. All delivery areas.

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Do you deliver to Durham Region?

Yes, same-day. Durham orders leave from our east-end Toronto store and travel along the 401 corridor. Areas include Ajax, Beaverton, Bowmanville, Brock, Brooklin, Cannington, Clarington, Courtice and 7 more. All delivery areas.

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Do you deliver to Simcoe County?

Yes, same-day. Simcoe County is closest to our Barrie store on Dunlop St E. Areas include Barrie, Innisfil, Midhurst, Shanty Bay, Stroud, Thornton. All delivery areas.

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Do you deliver to Central & east Ottawa?

Yes, same-day. Central and east Ottawa are served from our Preston St and St Laurent Blvd stores. Areas include Blackburn Hamlet, Cumberland, Gloucester, Navan, Orleans, Rockcliffe Park, Centretown, Alta Vista and 2 more. All delivery areas.

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Do you deliver to West Ottawa?

Yes, same-day. West Ottawa is served from our Churchill Ave (Westboro) and Northside Road (Bells Corners) stores. Areas include Ashton, Barrhaven, Bells Corners, Fallowfield, Kanata, Munster, Nepean, Richmond and 3 more. All delivery areas.

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Do you deliver to Rural Ottawa south?

Yes, same-day. South-end villages are served from our Ottawa stores. Areas include Burritts Rapids, Edwards, Greely, Kars, Manotick, Metcalfe, North Gower, Vernon. All delivery areas.

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Do you deliver to Ottawa Valley?

Yes, same-day. The western Ottawa Valley is closest to our Arnprior store on River Rd. Areas include Carp, Constance Bay, Dunrobin, Fitzroy Harbour. All delivery areas.

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Do you deliver to Gatineau & the Outaouais?

Yes, same-day. Gatineau and the Outaouais are served from our Hull store on Rue Jos-Montferrand. Areas include Gatineau, Hull, Aylmer, Centre-ville Gatineau, Deschênes, Glenwood, Le Plateau, Les Cèdres and 50 more. All delivery areas.

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Privacy & discretion

Is my information private?

Yes. See our Privacy Policy.

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Will the package say Fungi Delivery?

No. Outer packaging is plain and unbranded.

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Do you share my data?

No, except with the delivery partner needed to reach you.

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Order issues

My order arrived damaged.

Contact us with a photo and we'll replace it or credit you.

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An item is missing.

Contact us with your order number and we'll sort it out.

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My delivery is late.

Check the tracking page, then contact us 24/7.

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Can I return a product?

Opened consumables can't be returned. Contact us about damaged or incorrect items.

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