How we deliver
Responsible & discreet delivery.
The actual steps between checkout and your door, and what happens if something goes wrong.
Every Fungi Delivery order is verified for age (19+), paid before packing, and sent in plain, unbranded packaging. Local orders go to a driver, shipped orders to a courier, and you can track the order and reach 24/7 support at any step.
The process
Ten steps, start to finish.
Order placement
You place an order online for Express, same-day delivery or shipping.
Order verification
We check the order details and confirm you're 19 or older.
Payment confirmation
Your Interac e-Transfer is confirmed before the order is packed.
Discreet packing
Orders are packed in plain, unbranded packaging with no product names outside.
Driver or courier assignment
Local orders go to a delivery driver; Canada-wide orders go to a courier.
Customer communication
We contact you if anything about the order or timing changes.
Tracking
Follow the order on the Track Order page.
Delivery confirmation
The order is handed over and marked delivered.
Failed delivery
If nobody is available, we contact you to rearrange.
Support & issues
Report any problem to 24/7 online support and we'll resolve it.
Privacy
We use your details only to process and deliver your order. See the Privacy Policy.
Your part
Be available at the delivery address, have ID ready if asked, and keep products away from children and pets.
Order statuses
- ReceivedWe have your order.
- ConfirmedPayment and age verified.
- PackedDiscreetly packed.
- Out for delivery / ShippedWith a driver or courier.
- DeliveredHanded over.
Questions
Delivery questions.
Does the package say what's inside?
No. Orders arrive in plain, unbranded packaging.
Who can receive an order?
Adults 19 and older.
What if I miss the delivery?
We contact you to rearrange a time.
How do I report a problem?
Contact 24/7 online support or call (343) 999-4830.
Questions
Quick answers.
What are the three delivery speeds?
Express under 3 hours ($15, $120 minimum), same-day in 3–5 hours (free over $120, $15 under, $50 minimum) and Canada-wide shipping in 2–5 business days. Express delivery.
Is my area covered?
Search every city and neighbourhood on Delivery coverage, or check an exact address with the delivery-time tool.
Is the packaging discreet?
Yes. Plain, unbranded outer packaging on every order. Responsible & discreet delivery.
Can I track my order?
Yes. Track your order with your order number and email.








